Common Billing and Coding Errors and How to Avoid Them

Description

Billing and coding accuracy play a critical role in the financial health and compliance posture of every healthcare organization. Even small errors—such as incorrect patient information, missing authorizations, coding mismatches, or failure to follow payer-specific rules—can lead to claim denials, delayed reimbursement, increased rework, and heightened audit risk.

This webinar, Common Billing and Coding Errors and How to Avoid Them, provides a practical, end-to-end overview of the most frequent billing and coding mistakes that result in non-clean claims. Participants will learn how these errors originate across the revenue cycle, often long before a claim is submitted, beginning at patient scheduling, registration, eligibility verification, documentation, and coding. The session highlights how gaps in workflows, communication, training, and technology contribute to recurring errors and lost revenue.

Attendees will explore real-world examples of common billing and coding issues, including patient demographic inaccuracies, provider and credentialing errors, authorization failures, diagnosis-to-procedure mismatches, modifier misuse, billing rule violations, and technical submission errors. The webinar also examines the true cost of these mistakes—not only in denied or underpaid claims, but in increased administrative workload, staff burnout, disrupted cash flow, and compliance exposure.

Most importantly, this session focuses on prevention. Participants will gain actionable strategies to identify root causes, strengthen front-end processes, improve coding accuracy, leverage technology and claim edits, and implement ongoing monitoring, use of AI and education. By applying these best practices, healthcare organizations can reduce denials, improve reimbursement outcomes, maintain compliance, and build a more efficient, sustainable revenue cycle.

Webinar Highlights

• Clean vs. non-clean claims: definitions, real-world examples, and hidden costs
• Top causes of non-clean claims across front-end, clinical, and billing workflows
• The true financial and compliance risks of rework, denials, and audits
• Smart billing goals: revenue maximization, faster cash flow, and risk reduction
• Practical strategies for eligibility, authorization, coding accuracy, and claim scrubbing
• How technology, AI tools, and payer-specific edits improve claim quality
• Ongoing monitoring, audits, staff education, and payer collaboration best practices

Who Should Attend

• Medical billing and coding professionals
• Revenue cycle managers and directors
• Practice administrators and office managers
• Compliance officers and internal auditors
• Front-desk and patient access staff
• Healthcare providers seeking insight into billing and compliance risks
• Anyone involved in claim submission, follow-up, or denial management

Target Association/Societies

• NAMSS
• AAPC
• HBMA
• AMBA
• MGMA
• AAOE
• ACO & IPA Networks
• NABH
• ASAP
• NYAPRS
• HCCA
• AHLA
• Direct Primary Care coalitions
• NADP